Our Technology
The ConcertoCare model is tech-enabled to effectively target interventions within the population and optimize resource deployment.
Patient3D®
Patient3D® is Concerto’s proprietary population health platform that aggregates multiple data sources to support advanced patient stratification and cohorting. We combine multiple data sources for relevant patient populations into the Patient3D platform for analysis to further inform necessary interventions and risk reduction, thereby developing a holistic view of each patient.
We deploy advanced analytics and predictive algorithms, combined with deep primary care expertise, to accurately identify and devise appropriate care plans for members predicted to have increased near-term healthcare costs.
Virtual Visit
Our virtual care platform enables a patient-centered and easy-to-use virtual care experience for patients, without the need to download an application. Visits can be initiated and accessed through SMS text message. “Assisted telehealth” is supported by care team members that provide in-home assistance as needed to ensure the patient is comfortable with the technology and can engage with the physician through a virtual visit.
We utilize technology not to replace human touch but to help us provide and augment our care model where and when it is needed.
Concerto Care
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Assisted Telehealth
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Remote Patient Monitoring
Concerto's remote patient monitoring platform enables 24/7 monitoring and information-sharing that is leveraged both by clinical team members and caregivers. The use of new smart tech devices helps to facilitate early detection and mitigate and prevent crises that lead to ED and inpatient utilization.
Data Integration
P3D's market leading, highly secure (fully HiTrust, SOCII compliant) and flexible data integration capabilities facilitate rapid ingestion of nearly all structured and unstructured data types at scale.
Healthcare Analytics & Reporting
Member segmentation algorithms, population health analytics, actuarial analysis and forecasting, performance tracking / optimization and reporting capabilities (including Concerto's payor / provider portals) are built in and powered by P3D.
Healthcare Delivery
Fully modifiable and dynamically updated medical records, patient histories, care plans, proprietary disease care pathways, care coordination tools / data, and more all live in and are managed through P3D.
Healthcare Operations
All key operational tools, workflows, and data - including our CRM, scheduling / routing tools, SOPs and inventory data - are housed and managed in P3D.
AI Factory
As the integrated hub for all clinical and operational data and workflows, P3D is the ideal ecosystem and a natural starting point for Concerto's user-led AI use case development.
